Did you run into unexpected trouble during your trip? Would you like to cancel your booking? You may be eligible for compensation.
For all tickets issues through June 28, 2022, specific rules apply.
Select a reason and follow the steps to request a refund, obtain a voucher, or receive compensation.
View all the steps to follow to declare missing or damaged baggage.
Provisions of European Regulation 261/2004
Limits of liability for incidents, delays and damages