Change your booking and receive a voucher
Are your travel times flexible?
Can your departure be delayed by a few hours? Take advantage of our offer! Select your new flight from the list and benefit from a voucher. Valid for one year, you can use it on one or more occasions: another trip, a more comfortable seat, or other options. The choice is yours! The voucher is fully refundable.
How to take advantage of our offer
You received an email from Air France offering you a selection of alternative flights. To choose your flight, simply click on the link in the email. Once you have accepted the offer, all passengers in your booking will receive a confirmation email with their voucher. The offer is limited and only available via the link sent by email.
You prefer to keep your original flight?
No problem! No further action needed on your end.
Key takeaways
- The offer applies to all customers in the same booking.
- Each customer receives a voucher for the amount indicated in the email.
- To take advantage of the service, simply click the link in our email. This link will take you to the flight modification options that are available.
- The offer is limited and subject to availability.
- Each voucher is valid for a single passenger and for one year from the date of issue. It can be used in whole or in part to purchase airline tickets or options (baggage, seat, meal, lounge, etc.) on Air France and KLM flights.
- Each passenger can use 2 vouchers for a booking and up to 3 vouchers in a booking file as a whole.
You can also request a refund for your voucher via the online refund request form .