Administrative fees

They apply to requests to change or refund a ticket (except tickets that allow changes and refunds at no extra charge, and tickets issued for infants under 2 years of age). Booking fees vary depending on: - point of sale (online, Air France ticket office, etc.), - place of issuance (online or by phone, etc.). Ticket changes:

	Change made on airfrance.cz or Self-service kiosk	Change made at an Air France airport counter	Change made by phone or at an Air France ticket office
Ticket purchased on airfrance.cz or at an Air France ticket office	No fees	375 CZK	375 CZK
Ticket purchased on a third-party or travel agency	No fees	750 CZK	750 CZK

Refunds:

	Refund requested on airfrance.cz		Refund requested at an Air France airport counter		Refund requested by phone or at Air France ticket office
Ticket purchased on airfrance.cz or at an Air France ticket office	No fees	-	500 CZK	-	500 CZK
Ticket purchased from a third-party site or travel agency	Refund request to be completed through the third-party website or travel agency used to purchase the ticket*

* Travel agencies set and apply their own booking fees for changes to and refunds for Air France tickets. These fees therefore vary by agency. * Air France charges no fees for changeable and refundable fares Air France charges no fees for unaccompanied children and passengers with reduced mobility Air France charges no fees for refund amounts lower than EUR 100

Administrative fees

Booking fees are administrative costs related to the sale of a ticket.