Booking fees
Booking fees are administrative costs related to the sale of a ticket.
They apply to requests to change or refund a ticket (except tickets that allow changes and refunds at no extra charge, and tickets issued for infants under 2 years of age). Booking fees vary depending on: - point of sale (online, Air France ticket office, etc.), - place of issuance (online or by phone, etc.). Ticket changes:
| Change made on airfrance.cz or Self-service kiosk | Change made at an Air France airport counter | Change made by phone or at an Air France ticket office | |
|---|---|---|---|
| Ticket purchased on airfrance.cz or at an Air France ticket office | No booking fees | 375 CZK | 375 CZK |
| Ticket purchased on a third-party or travel agency | No booking fees | 750 CZK | 750 CZK |
Refunds:
| Refund requested on airfrance.cz | Refund requested at an Air France airport counter | Refund requested by phone or at Air France ticket office | |||
|---|---|---|---|---|---|
| Ticket purchased on airfrance.cz or at an Air France ticket office | No booking fees | - | 500 CZK | - | 500 CZK |
| Ticket purchased from a third-party site or travel agency | Refund request to be completed through the third-party website or travel agency used to purchase the ticket* |
* Travel agencies set and apply their own booking fees for changes to and refunds for Air France tickets. These fees therefore vary by agency.
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