Booking fees are administrative costs related to the sale of a ticket.
They apply to requests to change or refund a ticket (except tickets that allow changes and refunds at no extra charge, and tickets issued for infants under 2 years of age). Booking fees vary depending on: - point of sale (online, Air France ticket office, etc.), - place of issuance (online or by phone, etc.). Ticket changes:
|Change made on airfrance.cz or Self-service kiosk||Change made at an Air France airport counter||Change made by phone or at an Air France ticket office|
|Ticket purchased on airfrance.cz or at an Air France ticket office||No booking fees||375 CZK||375 CZK|
|Ticket purchased on a third-party or travel agency||No booking fees||750 CZK||750 CZK|
|Refund requested on airfrance.cz||Refund requested at an Air France airport counter||Refund requested by phone or at Air France ticket office|
|Ticket purchased on airfrance.cz or at an Air France ticket office||No booking fees||-||500 CZK||-||500 CZK|
|Ticket purchased from a third-party site or travel agency||Refund request to be completed through the third-party website or travel agency used to purchase the ticket*|
* Travel agencies set and apply their own booking fees for changes to and refunds for Air France tickets. These fees therefore vary by agency.